What’s involved?
Just send in your existing PC/Software and EMI Gage will take care
of the rest. EMI will
transfer all cards and software from the existing PC to the new one.
The new PC will be returned and can be connected to the
instrument and you will be up and running.
Will this PC work like my
existing one?
Actually, the update PC should work better than your existing one.
The menus load faster and the analysis is quicker.
If this is a DOS-based PC update the Windows™ functions are not
available in this platform but you can get a dual-boot system to operate Omnisurf offline analysis software working on a Windows platform. For Ultra™ systems we can bring most exisiting systems to Win7 and Win10 platforms.
How long does the update
take?
For most cases the update PC is shipped out one week after receipt
of your existing PC. For
extreme cases, expedited delivery is available but should be
approved prior to shipping your existing PC.
What if my instrument needs
service or calibration?
EMI provides full instrument repair and calibration services.
Let us know at the time of update about your requirements and
we can schedule our engineers accordingly and ensure that the
instrument is repaired and calibrated accordingly.
Who do I call if something
goes wrong?
Just call EMI Gage. We
have years of experience on service and operation of these
instruments so we’ll make sure that you are up and running – it is
our goal to make sure that you are satisfied.
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